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Steps (14) arrow_drop_up arrow_drop_down
Pre-clearance documentation  (2) expand_more expand_less
Custom declaration  (2) expand_more expand_less
Consignment inspection  (2) expand_more expand_less
Obtain release order  (2) expand_more expand_less
Port clearance  (6) expand_more expand_less

8
Obtain release order
(last modified: 15/05/2020)

Timeframe ( see details )

Wait until next step

0 mn  -  15 mn
 -  0.5 day

Contact details

Entity in charge

Tanzania Revenue Authority-Headquarters

Mapato house, Edward Sokoine Drive, Mchafukoge, Ilala CBD, P.O. Box 11491 , Dar Es Salaam
Tel: +255 222 119 591
Fax: +255 222 126 908
Email: info@tra.go.tz
Website: www.tra.go.tz
Directions: Google maps

Unit in charge

Wharf Department, 2nd floor

Mon: 08:00 - 13:00, 14:00 - 17:00
Tue: 08:00 - 13:00, 14:00 - 17:00
Wed: 08:00 - 13:00, 14:00 - 17:00
Thu: 08:00 - 13:00, 14:00 - 17:00
Fri: 08:00 - 13:00, 14:00 - 17:00

Person in charge

Wilson Kantabula

Manager Wharf
Tel: +255 222 111 18 0 / 0800 750 075
Email: wkantabula@tra.go.tz

Expected results

Release order

Time frame

Waiting time in queue: Max.  10mn
Attention at counter: Max.   5mn
Waiting time until next step: Max.   0.5 day

Legal justification

1. East African Community Customs Management Act, 2004 (Revised Edition 2019)
East African Community Customs Management Act, 2004 (Revised Edition 2019)
Section 41

Recourse: Tanzania Revenue Authority-Headquarters

Entity in charge

Tanzania Revenue Authority-Headquarters

Mapato house, Edward Sokoine Drive, Mchafukoge, Ilala CBD, P.O. Box 11491 , Dar Es Salaam
Tel: +255 222 119 591
Fax: +255 222 126 908
Email: info@tra.go.tz
Website: www.tra.go.tz
Directions: Google maps

Unit in charge

Taxpayer's Services and Education department

Mon: 07:30 - 13:00, 14:00 - 17:00
Tue: 07:30 - 13:00, 14:00 - 17:00
Wed: 07:30 - 13:00, 14:00 - 17:00
Thu: 07:30 - 13:00, 14:00 - 17:00
Fri: 07:30 - 13:00, 14:00 - 17:00

Person in charge

Richard Kayombo

Director for Taxpayer Services and Education
Tel: 0800 750 075 / 0800 780 078
Email: huduma@tra.go.tz, services@tra.go.tz
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